Showing posts with label #ux #changes #alarm #makingthingsbetter. Show all posts
Showing posts with label #ux #changes #alarm #makingthingsbetter. Show all posts

Tuesday, December 6, 2011

Compass > Map

Compasses are better than maps: so goes the current paradigm of starting from where you are to get to where you're going.

"... it is now usually cheaper to just try something than to sit around and try to figure out whether to try something. The product map is now often more complex and more expensive to create than trying to figure it out as you go. The compass has replaced the map, and “rough consensus and running code” has become the fundamental philosophy for the so-called lean start-up movement." -- Joichi Ito, director of the M.I.T. Media Lab.

Making things up as you go, failing fast, iterating iteratively: these ideas are spreading.

This is a big deal.

Writing is a totally iterative process -- some first drafts are better than others, and things get better with polish.

The change we're living with now is that you have the power to show things to the world, after however many drafts you think you need, whether it's a blog post, a Kickstarter project, an iOS app or a 3D-printer project.

It's a flavor of change that old versions of the future utterly failed to predict, and it's better than jetpacks and flying cars.

Tuesday, November 29, 2011

UX Changes: What Happened to My Mail?

A cry for help in the face of confusion on logging into the new Gmail interface: "Mom, come here. What happened to my mail?"
  • Why is it different?
  • Where did things go?
  • Are my things okay?
How do you help your users through uncertainty when you are working to make things better?

How do you make sure you are making improvements, and not making things worse?

What questions would you ask your users if you are changing the things they use everyday?